Has my order shipped?

How do I change quantities or cancel an item in my order?

How do I track my order?

My order never arrived.

An item is missing from my shipment.

When will my backorder arrive?

Can I place my order by phone?

Problem placing an order on our website?

Did not receive your order confirmation or shipping notification?

Are you unable to track your shipment?

While you have received your shipment tracking number, the shipper hasn’t scanned your package yet. Your package has shipped and we have sent you the notification-however, it still takes the shipper a couple of hours after they pick it up from our warehouse to scan every package into their tracking system. Please allow some time before carefully re-entering the shipment tracking number in the appropriate area of our page. Please Note: USPS does not provide tracking numbers with their shipments but they do provide a shipping confirmation number. You will not be able to track USPS shipments.